Resellers

Hypertec can provide pre-sale and post-sale support, managed installations, on-site audits, evaluation units, and direct shipments to end-users.  For information on sales support, contact your Account Management team.

Help Desk

Hypertec offer instant, free telephone support weekdays between 8.30am and 6pm, to both resellers and end users. Our engineers are available to provide on site support if necessary.  Call them on 0870 243 5603 for advice on using or installing Hypertec products, or if you believe your Hypertec product is faulty.

Warranty Info

Memory

All Hypertec memory modules come with a lifetime warranty.

Hypertec Server Memory warranties include onsite spares, pre-failure warranty, and reimbursement of service costs (t&cs apply),

Hypertec's USB Flash Drives come with a 3 year warranty

Storage

Hypertec's hard drives are supplied with a great 3 year warranty as standard, with 5 years for server upgrades.

Warranty information for other products can be supplied on request.

Accessories

Since our Accessories range is sourced from several different manufacturers, warranties vary. If you are interested in warranty terms for a particular item please contact your Account Team. 

Returns

Please send all RMAs to the following address: Hypertec Ltd, 2 Swangate, Charnham Park, Hungerford, Berks, RG170YX. Please ensure that all RMAs have an RMA reference clearly marked on the exterior of the package.